Privacy Policy
Last Updated: 02/04/2026
Northline Electric (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website, request an estimate, or use our electrical services in Snohomish County, King County, and the Greater Seattle area.
1. Information We Collect
We collect information that identifies you or allows us to provide electrical services. This includes:
Contact Information: Name, physical service address, billing address, email address, and phone number.
Service Details: Information about your home or business’s electrical system, photos of panels/projects, and service history.
Payment Information: Credit card numbers or bank details (processed securely through third-party processors; we do not store full financial data on our local servers).
Technical Data: IP address and website usage via cookies when you browse our site.
2. How We Use Your Information
We use your data to provide high-quality service, including:
Scheduling & Coordination: Sending technicians to the correct location and providing arrival windows.
Communications: Sending invoices, estimates, service reminders, and follow-up surveys.
Safety & Compliance: Maintaining records of permits, inspections, and “as-built” wiring diagrams.
Marketing: Sending occasional promotions or seasonal maintenance tips (you may opt out at any time).
3. SMS and Mobile Communication
If you provide your mobile number, you consent to receive service-related text messages (e.g., “Our technician is 15 minutes away”).
No Sharing: Mobile information is not shared with third parties or affiliates for marketing/promotional purposes.
Opt-Out: You can stop receiving text messages at any time by replying “STOP.”
4. Sharing Your Information
We do not sell, rent, or lease our customer lists to third parties. We only share information with:
Subcontractors/Partners: If a specialized trade (e.g., drywall repair or trenching) is required to complete your project.
Authorities: When required to pull permits or schedule inspections with Washington State L&I or local city building departments.
Legal Necessity: If required by law or to protect the safety and rights of our company and customers.
5. Data Security
We implement industry-standard security measures to protect your data. This includes encrypted digital storage for customer files and secure payment portals. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Request a copy of the personal information we hold about you.
Request that we correct or update any inaccurate information.
Request that we delete your data (subject to legal record-keeping requirements for electrical permits and tax purposes).
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or local regulations. The “Effective Date” at the top will indicate when the last changes were made.
8. Contact Us
If you have any questions regarding these terms, please contact us at:
Phone: (206) 825-1429
Email: contact@northlineelectricservices.com
